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Insurance Industry Insights and Resources

Core Systems Transformation
Insurers are fully aware that their legacy technology which comprises systems of new business, underwriting, policy, claims, billing are becoming bottleneck for introducing new products to market, direct to consumer market place with flexibility to changes degrading business agility. Insurers are not just looking for packaged applications or up-to-date systems, also want digital and analytics platform that can help realize full benefits of transformation with better customer and agent experience, improved underwriting efficiency, address need of new products to market.

Digital Disruption
User experience is driving strategic advantage with emergence digital technologies and social platforms. With architecture shifting from server-centric to service-centric. More demanding customer with high service expectations, complexity of multi-channel distribution driving disruption to rethink it’s products, customer engagement strategies, business process altogether.

Big Data & Analytics
Data is taking it’s rightful place as a platform by creating and using enterprise data model , managing structured and unstructured data. Business and IT need to work together to integrate analytics with the business process. Insurers can use analytics to improve their conversion ratios, shorten sales cycle, improve underwriting process, detect fraud, and improve customer experience.

Connected Everything - Telematics to Smart Home
Telematics - the integration of mobile communications, vehicle monitoring systems and location technology has shown potential to dramatically change by accurately measuring and pricing premium and providing customised services, improve safety and reduce claim costs as well as a platform for offering new services.

Product Speed To Market
Speed to market has become a priority for insurance carriers, specifically for P&C insurers as they combat the competitive pressure to differentiate in an increasingly, analytically-driven, efficient marketplace. There is a need to improve flexibility and agility in product development and deployment capabilities. These initiatives are often coupled with analytics and core systems transformation programs to mine additional speed to market benefits.

Move to Cloud
Cloud computing in Insurance is still in early stages. Many Insurers are still running legacy systems that are not easily moved to cloud. The real impact of cloud can be realized in the areas of Software as a Service (SaaS) and platform as a service (PaaS) to bring IT agility while Infrastructure as a service (IaaS) is picking up to reduce cost of operations, source raw computing resources on demand.